Returns & Exchanges

At RS AUDITORES SPA, we strive to ensure total satisfaction with every purchase by offering a transparent and efficient return process. If you are not completely satisfied with your item, you may return or exchange it within 30 days of delivery.

1

Initiate the Request

Contact our customer support team via email with your order number and the reason for the return to receive an authorization code.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

3

Ship the Item

Affix the provided shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

4

Receive Refund or Exchange

Once our quality control team inspects the returned goods, we will process your refund to the original payment method or ship your replacement within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing